"Digital Support Technology Offers Free Tools to Help PC Users Detect and Fix PC Problems Online"

Update from Digital Support Technology. Long headline, but useful product :)

Digital Support Technology Offers Free Tools to Help PC Users Detect and Fix PC Problems Online
After paying a whole year's fee for PC technical support, you may find yourself frustrated not only with the annoying issue on your PC, but mostly with the long waiting time holding your phone before being finally connected to a technician who might have some clue on what is plaguing your computer. You are not alone.

Understanding the frustration and inefficiency of PC technical support over the phone, founders of Digital Support Technology undertake a revolutionary mission to provide PC technical support over the Internet to millions of underserved PC users. With a proprietary reverse search engine and a growing knowledgebase of support procedures, Digital Support Technology's PC Fixer, a fast, secure and easy-to-use utility, detects and fixes computer issues automatically.

Since the first release of PC Fixer in May 2008, feedback from PC users who install and try the utility floods in. Responding to user suggestions, Digital Support Technology is now announcing another major release of the utility. The new version of PC Fixer streamlines the flow of the installation and detection process. More important, all fixes will be applied to PC issues free of charge on the new product release. Download of the upgraded utility is available at http://www.digitalsupporttech.com/en-us/download.htm.

In addition to PC Fixer, the company adds another free utility, Reg Repair, to its offerings. Reg Repair cleans up registry entries by digging into Windows registry, identifying causes of common computer performance problems, and removing the digital dirt that gets accumulated over time and slows the computer down. Reg Repair is available to download on Digital Support Technology's website (http://www.digitalsupporttech.com/en-us/freetools.htm). (full press release)

Digital Support Technology... Bringing Virtualization to the Desktop

Some of the core engineers from VMWare left to start a new company, Digital Support Technology over a year ago.

The Co-founder & CEO, Haiyang Wang, is a friend, so I'm posting about this seed-stage, under the radar company since they just released their first but uneventful press release, "Digital Support Technology Releases New Computer Support Automation Utility."

They are bringing virtualization technology that VMWare applied to the enterprise to the desktop PC/Mac, and specifically in the area of automated PC support. I've seen their demo and have to say that it's quite cool.

They are backed by Min Zhu, Co-founder of WebEx, and Feng Deng, Co-founder of NetScreen, which was acquired by Juniper Networks.